FAQ RollXO Casino

To create an account, click on the "Sign Up" button on the homepage. Fill in the required information, including your email address, username, and password. Follow the instructions to complete the registration process.

If you've forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and follow the instructions sent to your email to reset your password.

To verify your account, log in and go to the "My Account" section. Upload the required documents, such as a valid ID and proof of address. Verification usually takes up to 48 hours.

We offer a variety of payment methods, including credit/debit cards, e-wallets like PayPal and Skrill, and bank transfers. Check the "Banking" section for a full list of available options.

To make a deposit, log in to your account and go to the "Cashier" section. Select your preferred payment method, enter the amount, and follow the prompts to complete the transaction.

To withdraw your winnings, visit the "Cashier" section, select "Withdraw," and choose your preferred payment method. Enter the amount you wish to withdraw and follow the instructions.

Yes, there are withdrawal limits depending on the payment method you choose. Check the "Banking" section for detailed information on limits and processing times.

New players can enjoy a generous welcome bonus, which includes a match bonus on your first deposit and free spins. Visit the "Promotions" page for more details on current offers.

To claim a bonus, go to the "Promotions" page and click on the offer you wish to claim. Follow the instructions provided to activate the bonus. Some bonuses may require a deposit or a bonus code.

Wagering requirements are the number of times you need to play through a bonus amount before you can withdraw any winnings. Check the terms and conditions of each bonus for specific wagering requirements.

Yes, our casino is fully optimized for mobile devices. You can play your favorite games on smartphones and tablets through our mobile-friendly website or app.

If a game doesn't load, try clearing your browser cache and cookies, or switch to a different browser. Ensure your internet connection is stable. If the issue persists, contact customer support.

To set deposit limits, go to the "Responsible Gaming" section in your account settings. Here, you can set daily, weekly, or monthly deposit limits to help manage your spending.

Self-exclusion allows you to take a break from gambling. You can self-exclude for a specified period by visiting the "Responsible Gaming" section in your account settings.

You can contact customer support through live chat, email, or phone. Visit the "Support" page for contact details and availability.

Withdrawal processing times vary depending on the payment method. E-wallet withdrawals are usually processed within 24 hours, while bank transfers and credit/debit card withdrawals may take 3-5 business days.

If you suspect any fraudulent activity, contact customer support immediately. Change your password and review your account activity for any unauthorized transactions.

Yes, many of our games offer a "demo" or "free play" mode, allowing you to play without wagering real money. This is a great way to practice and try out new games.

Yes, we use advanced encryption technology to protect your personal and financial information. Our privacy policy provides detailed information on how we handle and protect your data.

To close your account, contact customer support and request account closure. They will guide you through the process and ensure all your remaining balance is withdrawn.